Question 1

My Wix website is already up, all I need is a redesign. Can you help me out?

Accepted Answer

Of course we can help! But bear in mind that what is commonly referred to as a “redesign” is actually creating a website from scratch.

If you've been thinking about redesigning your site, it means that you’re not happy with it. Most likely, you don’t like how it looks and you want a change from an aesthetic point of view. Aesthetics are important, but first of all we look at design in terms of usability and the performance of the site's functions. Styles, SEO (search engine optimisation) tags, a well-thought-out structure - all this is laid down in the initial stages of working on a site. There is no way to turn a website with a spontaneous structure and design into an efficient and neat website with just a few tweaks.

Question 2

Can I see a rough draft of how my Wix website would look and then make a decision?

Accepted Answer

Only when you use a template as a container for all your content.

Question 3

The Wix platform is quick and easy to use. Why are you so expensive?

Accepted Answer

With Wix managing your website, it is indeed quick and easy –  and that's a benefit, not a flaw. Wix is just a tool to create a website, and a decent amount of work is done outside of it and we spent years learning this platform to be able to use it efficiently.

We place value on our time and effort and we’re confident that the result of our work is worth the money. Our portfolio and satisfied clients are the best possible proof. To put it simply, our prices are based on our efforts and requirements.

Question 4

What information do you need from me to get work started on my new Wix website?

Accepted Answer

Before proceeding, we ask you some questions, all of which relate to the marketing of your business. It’s important for us to get a better understanding of your goals, clients and market overall.

You know your business inside-out and can explain how it works with as much detail as possible, given your knowledge of your products or services. We'll make sure that this invaluable information is used to the full benefit of your business – that your website addresses all of your potential customers' questions and nothing prevents them from pressing the "order" ("buy now"/ "pay"/ "call", substitute your CTA ☺) button! That's what we call web design!

Take your time with this important stage – we'll wait.

Question 5

Will I be able to edit and update my Wix website myself?

Accepted Answer

Absolutely, that's the main benefit of the Wix platform! ☺ However, we strongly recommend that you don’t play with the design or make changes to set styles. The beautiful design you paid for is so easy to break and it would make us very sad, as we really put our heart and soul into our work.

We always ask our clients which content will be updated regularly, so that we can choose the right tools and make sure you can add/edit it without even opening the editor.

Question 6

How many rounds of Wix website design reviews are included?

Accepted Answer

We don’t like to limit our clients to certain numbers – but it doesn’t mean that we will entertain you with endless reviews. We value our time and know what we’re doing. Having said that, it usually takes one or two rounds of reviews to reach agreement.

Please note that comments and revision requests must be clearly stated. We cannot take into account comments like: "Make it more exciting", "Add some pizzas" or "I don't know what I don't like". We can only guess what those comments mean. Based on our significant experience, knowledge and skill, we do our best to deliver the most effective solution. If the project is managed by a team at your end, please work out a collective response with proposed changes. We won’t accept fragmented comments from different representatives that contradict each other.

Anyway, it will all work out, in the end 😉!

Question 7

I've picked a Wix template. Сould you build a site based on this template?

Accepted Answer

All the websites in our portfolio are created from square one (from scratch). We know the Wix platform thoroughly and it makes no sense for us to waste time modifying templates according to your needs rather than just design a new site from scratch. Templates are just good examples of what can be done on Wix. 
But if you want to build site based on the template, well you can do it yourself too. 
Anyway always happy to help! :)

Frequently Asked Questions